Virtual Check-In
A calmer arrival.
A smoother start.
Clients check in from their phone. Your team sees who’s arrived and can text when they’re ready.
For salons, spas and studios with hands full of good work.
From arrival to appointment
The handoff,
handled.
- 01
A link before the visit.
Send a check-in reminder 15 minutes before their appointment.
- 02
An arrival you can see.
They check in. Their appointment moves to Waiting.
- 03
A text when you’re ready.
Your team sends the invitation to come through.
Thursday, October 8
Check In for
Your Appointment
Arrived? Let your team know.
Interactive example · try checking in
For your clients
Let the welcome
start on their phone.
A familiar link. Their appointment details. A simple way to say they’ve arrived—without finding someone at the desk.
Opened from their check-in link.
No account sign-in needed.
For your team
See who’s arrived.
Start when you’re ready.
Their arrival sits with their appointment. When it’s time, send the ready text from there.
Your team sends it. Your client knows what’s next.
Nora Ellis
WaitingSignature facial with Emily
How does the check-in link reach clients?
Enable Virtual Check-In and its 15-minute reminder. The link goes by your selected reminder channels: email, text or both. Texting must be enabled to send SMS.
Is the “ready” text automatic?
Your team chooses when to send it from the waiting appointment. Texting must be enabled, and the client needs a mobile number and service-text consent. The action shows when the text was sent; that does not confirm delivery.
Can we still check someone in at the desk?
Yes. Staff can check clients in from their appointment and start their service when ready.
Can we include arrival instructions?
Add a shared arrival note for parking, entry or what to bring. It can appear in booking confirmations, reminders and reschedule notices. The note is business-wide, up to 120 characters; inclusion in texts is optional.
What does this cover?
Phone self check-in, arrival status and staff-triggered ready texts for booked appointments. It does not yet provide a queue for walk-ins or predict how long someone will wait. Check-in does not mean required forms have been completed.
A warm welcome. Even with your hands full.
See the arrival flow from your client’s phone to your team’s appointment.
$19 first provider · $149 maximum per location